Terms of Use & Privacy Policy
- Our company accepts product returns in the following cases:
- 1) In case you receive a defective product.
- 2) In case the product is different and does not agree with the description of our e-shop.
- After 5 days no returns are accepted.
For all of the above cases, the following applies:
All products must be intact in their original packaging.
The packages must not be tampered with.
To be accompanied by the sales documents.
- Shipping costs are borne by the customer.
- In case of return of the products, do so exclusively with one of the couriers we cooperate with. If the customer chooses a different courier company, the shipping costs will be borne entirely.
- In the event of a wrong order by the customer, we bear no responsibility for the replacement of the product.
- The goods travel on behalf and under the responsibility of the buyer.
- Our company takes care of the quality control and the correct shipment of the product. In the event that during the delivery of the products it is found to be defective or an error by our company, we would ask you to contact us on the same or the next working day immediately to resolve the issue. Without any charge we undertake the shipping costs in case of any error of the company.
- Cancellation of the order will only be accepted as long as the shipping slip has not been executed (the tax receipt).
- The products travel after being checked by our company.
- Shipments that are made free of charge are sent with transport companies and couriers that our company cooperates with. Depending on the size and weight of the package, it will be done with the corresponding company, transport company or with courier.
We would also like to inform our valued customers that prices may change without notifying our company from the importers. She is not responsible for this weddingRafaela.gr . After placing the order, we will be informed of the exact amount.
For every order you place on weddingrafaela.gr, the advance payment of 50% from the total amount of the order.
First is the final confirmation of your order, then the deposit and certification of the advance payment and then the guaranteed delivery on the date and place you indicate to us.
For the fastest execution of your order, you can send us the bank deposit receipt by e-mail: info@weddingrafaela.gr or inform us by phone at 6936005600.
H weddingRafaela.gr informs its valued customers that in case it closes its order and receives 50% from the total amount as an advance payment NOT amounts are returned in case of cancellation of the order, so we would like to emphasize that for any order you make, be sure of the products and the quantity you will order.